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#MAIL RECEIPT CONFIRMATION PROFESSIONAL#
It is likely the single simplest email strategy you will ever use to instantly improve communications between parties in a professional setting.Confirmation emails are one of the first pieces of official communication that your users or clients will receive when they register for your product or service. If you are not currently in the habit of confirming receipt, consider it as a great way to show availability and build trust with teammates and clients. Make it your aim to follow up with the sender before he or she has a chance to follow up with you on the request. The acknowledgement email will lose all value over time if you do not back it up with actual content.
#MAIL RECEIPT CONFIRMATION UPDATE#
Actually follow up on the request in a timely manner, even if it’s only to provide an update or a firmer ETA.will review this carefully as soon as possible and circle back with any questions.” If you are not in a position to read the email thoroughly before sending an acknowledgment, it is absolutely acceptable to indicate this with a message of the type “Well received.“I’ll get back to you as soon as possible”) –even if you are not in position to commit to an actual ETA. If the sender request is urgent, reflect that urgency in your email (ie.
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A good rule of thumb is to respond on the same day as the initial request. This should be based on the initial email’s time stamp, not on the time of receipt. Depending on the company and / or industry workpace, you may wish to respond within 1 to 24 hours. This can actually gain you time overall as it re-assures the sender that the appropriate parties have been made aware of the request, and that no concerns have yet been raised.Īlthough an acknowledgement email is typically a rather simple missive, it’s important to keep in mind the following:
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It’s however equally easy to assume that a simple acknowledgment email is unnecessary, especially if you’ll need to follow up again once you have the answer to the sender’s request or question –this is not the case.Īn email confirming receipt actually serves several purposes: The easiest way to show professionalism and consideration for an email sender is to acknowledge his or her email. Whether you are new to the corporate world or a seasoned veteran, a few simple email strategies can help ensure your message gets across quickly and clearly, all the while nurturing relationships with your colleagues and clients.Ī great place to start is with an often overlooked aspect of email etiquette, the confirmation of receipt.
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